Shipping & Returns

PURCHASE AND SHIPPING TERMS 

Thank you for shopping with TBR The Label. We would like you to read our Purchase and Shipping Terms carefully to ensure that you are fully aware of your rights when purchasing products (the Products) from our website.

Your order signifies your agreement to be bound by these Purchase and Shipping Terms, which constitute the agreement between The Blonde Republic (ABN: 23 118 790 160) trading as TBR THE LABEL E-Boutique (weusour or TBR THE LABEL) and you.

PURCHASES

You must provide complete and accurate details at the time of making your purchase. You may be required to provide additional details upon our request to ensure the accuracy of your order.

You must enter the correct delivery address and delivery instructions at the time of placing your order. If you enter an incorrect address, TBR THE LABEL is not obliged to re-send the order to the correct address at our own expense.

PURCHASE PRICE

All prices quoted on the Website or pursuant to your enquiry with us are in Australian Dollars (AUD) and include GST. Costs relating to international orders will be calculated via our integrated currency converter. The actual international currency conversion that you are charged via your bank may vary.

We reserve the right to vary the prices displayed on the Website from time to time and without notice to you.

PAYMENT

TBR THE LABEL accepts payment via credit card (Visa/Mastercard) and Paypal.

After you make payment for your order, we will email you an invoice, which confirms receipt of your order.

SECURITY

We recognize that protection and safety of information relating to your credit card is very important. Therefore, we provide you with a very safe and stress-free online shopping experience.

We do not store your credit card details at any time so consumer confidence and satisfaction is assured.

CONSENT

By agreeing to these Purchase and Shipping terms, you also consent to receive further electronic communications from us in relation to the The Blonde Republic business, including information relating to products, competitions, promotions, special offers and any other commercial message. Of course, you may at any time, unsubscribe from receiving electronic commercial messages from us. Simply email us at pr@theblonderepublic.com.

PROCESSING OF ORDERS

We process purchases on business days, which are Monday to Friday and exclude public holidays in Queensland.

We will provide you with a tracking number once we have shipped your order to you.

SHIPPING

Within Australia:

Shipping will be via Australia Post Standard or AUSPOST Express if selected.

Orders placed on a business day before 3pm (Brisbane time) are usually shipped that day, or within the next 48 hours. We cannot guarantee delivery times, however, you should receive your delivery within 2-7 days standard shipping or 1-3 days express.

International:

We ship to all international destinations.

International delivery times are 5-30 days depending on your location and selected shipping method. If you have not received your ordered items within this timeframe, please email us your full name and order number and we will investigate on your behalf.

CANCELLATION OF ORDERS

TBR THE LABEL may cancel your order if for any reason we are unable to provide you with the Products subject to your order. We will contact you should this occur.

You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.

PRODUCTS MISSING FROM AN ORDER

Should a Product be missing from an order when received, please contact us at pr@theblonderepublic.com with the order number and the product code or product name of the Product you ordered, and we will make the appropriate investigations.

LOST ORDERS

The Blonde Republic reserves the right to not be held responsible for orders lost by Australia Post or DHL. After your order leaves The Blonde Republic warehouse, it is held responsible by the postal service. Occasionally Australia Post and DHL do lose packages, which is unfortunately out of our control. Please let us know if this occurs and we will do our best to undertake the appropriate investigations, however it is not guaranteed that they will be able to locate your missing parcel.

RETURN / EXCHANGE OF PRODUCTS

Any return of Products to us by you will be governed in accordance with our Returns / Exchanges Policy.

GOVERNING LAW

The laws of Queensland, Australia govern these Purchase and Shipping Terms.